1. Data controller
TopDown LLC, 30 N Gould St Ste R, Sheridan, Wyoming 82801, United States, is responsible for the processing described here. Requests may be sent to webmaster@topdown.pro.
2. Data that may be processed
Depending on the service, data may include identity and contact details, company and account information, booking data and information needed to create and track payment requests. Only data useful to the relevant service is requested.
3. Contact form
TopDown processes the name, email, optional company, subject and message to answer and follow up on the request.
4. Bookings and payment requests
Booking, guest, order and payment-request information may be processed to provide and track the requested service. Stripe securely processes card payments. TopDown may retain technical references and statuses but never complete card numbers.
5. Technical data and logs
The host may process IP address, request date and time, requested URL, browser type and diagnostic data needed to deliver and secure the website and prevent abuse.
6. Purposes and legal bases
Data is used to answer requests, provide and secure services, manage accounts, perform contracts, track bookings or payments and prevent abuse. The legal basis depends on context and may include consent, pre-contractual measures, contract performance, legal obligation or legitimate interests.
7. Cookies and analytics
The landing page uses no advertising, profiling or audience-measurement tool requiring consent. No consent banner is displayed. Any future change will be reflected here before relevant trackers are enabled.
8. Recipients and providers
Data may be accessed by authorized TopDown personnel, the professional serving their customer, and providers strictly required for hosting, email, storage or payments.
9. Retention
Contact data is retained as needed to handle the request and professional relationship. Other data is retained for its purpose, then deleted or archived when contractual, administrative, security or evidentiary obligations require it.
10. Your rights
Subject to applicable law, individuals may request access, correction, deletion, restriction or portability and may object to certain processing by contacting webmaster@topdown.pro.
11. Security
TopDown LLC applies technical and organizational measures proportionate to the website and limits collection to necessary data. The website is served exclusively over HTTPS.